Have your say by joining Console Lab!

We believe in products designed by you for you.
That’s why we’ve established Console Lab. 

You can sign up and get the opportunity to drive early product design and features by helping us learn about you and what you need.

Sign Up Now!

What's involved

Here’s how to get involved:

1. Sign up
Complete the form below and we’ll be in touch when we have a study suitable for you to participate in.

2. Participate
You’ll get sent invitations to participate in various studies - likely an interview, test session or online discussion conducted remotely from your home or business.  To thank you for your time, you will receive an e-giftcard incentive (depending on activity).

FAQs

What type of research do you do?

Our research varies from surveys, online discussion forums or one-on-one sessions or interviews with a researcher. Most activities for Console Lab can be conducted from the comfort of your own computer or mobile anywhere.


If I sign up, will you send me spam or sell my information to other companies?

Not a chance. All the information you provide is kept confidential in accordance with Console's privacy policy. We only use it to help us find suitable participants for our research studies. 

We — or an outside agency working on our behalf, in accordance with our privacy policy — will only contact you if we want to invite you to participate in a study or need to clarify the information you provided.


How often will you contact me?

The information you give us will be used to match you with suitable research studies. Depending on the criteria, you could be chosen to participate in a range of different studies.


I need to update my information - how do I do that?

Email us at research@console.com.au and we'll do the rest.

I've signed up but no longer wish to be a part of the group. How do I unsubscribe?

If you no longer wish to participate in Console Lab, no worries. Just email us at research@console.com.au and we can remove you from future invitations.

Sign Up Now!

Do I need to be a Console customer to sign up?

No. Our research includes people who don’t currently use our products, so as long as you currently work in Property management, you are eligible to sign up.


What's the time commitment?

Anywhere between:

  • 5-10 minutes (such as for short surveys);

  • up to 1 hour for one-on-one interviews or test sessions with a Console researcher (usually at your office or home during business hours, Monday to Friday, 9am to 5pm); or

  • a longer online discussion forum that may go on for a couple of weeks. 

Each invitation will explain your involvement.


What will you do with my personal information?

All data will be stored and used in accordance with our Privacy Policy. The information you provide will only be used to match you with suitable research studies and won't be shared or sold to external parties.


Do I have obligations when participating?

Yes, everything we discuss is confidential.  To help with this, we will need you to sign a non-disclosure agreement (NDA) promising you will hold in confidence any new ideas, products and features you may see when participating in studies.


I have more questions, help!

Email your questions to research@console.com.au and we'll try our best to answer it.


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